![]() So, whether you’re looking for your first job or your next big job, learning how to write a cover letter is an invaluable tool that will serve you throughout your career. Writing a cover letter also gives you the chance to showcase your strong communication skills, which are critical in IT. In addition to expanding upon your successes, a great IT cover letter allows you to address important details that don’t belong on a resume, such as addressing the reason for a career gap. In the world of information technology, where technical skills and an attention to detail are key, a well-crafted cover letter can change the course of your job search by highlighting your most impressive professional achievements. Functional resume format: Entry-level IT resume example The chronological format flaunts an applicant’s work experience, highlighting their impressive career achievements. A chronological resume format is the best choice for IT professionals with many years of experience.This format also works well for applicants who are changing careers. ![]() A combination resume is excellent for applicants who have a few years of relevant IT experience who still want to highlight their pertinent skills and achievements.This resume format allows you to focus on your IT skills instead of your lack of experience. A functional resume format is the best choice for applicants who are just out of school, who are making a major career change, or who have little to no work experience.Choosing the right resume format for your experience level is an important step toward achieving this. You want to put your best foot forward in a competitive field like IT. These people-centric activities showcase your interpersonal skills in a way that can be appealing to employers. Consider adding relevant activities like volunteering at school bake sales or working with seniors. Volunteer work: Volunteering is a great way to improve your skills and help your community. List all of the languages you speak and include your level of proficiency, which, according to the American Council on the Teaching of Foreign Languages scale (ACTFL), should be listed as novice, intermediate, advanced or superior. Language proficiency: Knowing another language can be a real advantage in the IT field, especially if you work for a company that has a culturally diverse clientele. Certified Information Systems Security Professional (CISSP).Certified Wireless Network Professional (CWNP):.Cisco Certified Network Associate (CCNA).Certified Information Security Manager (CISM).Amazon Web Services (AWS) Certified Solutions Architect:.Here are some examples of certifications people in the IT industry might list on their resumes: Here are a few special sections to consider.Ĭertifications: If you have gone above and beyond to become an expert in your field, show it off with a special section dedicated to certifications. Adding special sections allows you to showcase those outside-of-work experiences on your resume.Īlthough these sections are not mandatory, listing items like honors and awards can help set you apart from similarly qualified candidates. You’ve accumulated a wealth of experiences beyond the confines of your IT career. Assisted in the configuration and setup of new systems and software for clients, ensuring seamless integration and optimal functionality.Created and maintained detailed documentation of troubleshooting procedures, resolutions and best practices to enhance team efficiency and knowledge sharing.Conducted in-depth root cause analysis for recurring problems, identifying trends and contributing to process improvements to prevent future incidents.Diagnosed and resolved hardware and software issues, including troubleshooting operating system problems, software compatibility and network connectivity.Collaborated closely with cross-functional teams, including developers and system administrators, to escalate and resolve complex technical issues promptly.Provided timely and effective technical support to a diverse range of clients, including end-users, businesses and internal teams, via phone, email and remote assistance tools.Technical Support Representative | H&R Block Company | July 2018 – August 2020
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